Maximum uptime for Digital Signage networks

Digital screen networks must always function. Campaigns keep running, stores open every day, and information must remain visible. Failures should not be fixed only after someone reports them. The system should restore itself.

The SHP – Self-Healing Platform from DooH Group ensures that Digital Signage networks automatically detect, correct, and stabilize errors. The platform continuously monitors and optimizes itself. When a disruption occurs, the issue is resolved automatically without manual intervention.

Result: exceptionally high uptime and minimal downtime.

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99.9% TARGET NETWORK UPTIME

LESS THAN 10s AUTOMATED RECOVERY TIME

MANY INCIDENTS RESOLVED AUTOMATICALLY

What is the Self-Healing Platform?

The Self-Healing Platform (SHP) is an intelligent software layer that continuously analyzes and optimizes Digital Signage infrastructure. When deviations are detected, the platform automatically performs recovery actions. This ensures that screen networks continue to operate stably without users noticing any issues.

Players

Continuous status monitoring with automatic restart on freeze or failure.

Displays

Hardware health tracking and recovery to keep screens visible at all times.

Content software

Process monitoring with automatic reload if playback software stalls.

Network connections

Continuous monitoring of connectivity with automatic network reset routines.

Routers

Device-level monitoring to detect and resolve network hardware issues.

System processes

Memory usage, CPU load and service health tracked in real time.

Why a Self-Healing Platform is needed

In large Digital Signage networks, small technical disruptions occur regularly:

temporary network outages
frozen players
software processes stopping
faulty updates
memory issues

Traditionally, these problems are resolved manually, leading to downtime and service interventions.

With SHP, the system restores itself.

Benefits:

Higher uptime
Lower service costs
Faster incident recovery
More stable network performance

How SHP works

Four layers of automatic stability. From detection to recovery. Automated within seconds, without anyone needing to intervene.

Continuous monitoring

The platform continuously analyses the status of all network components. It detects performance deviations, error messages, network issues and system instability. Deviations are registered immediately.

Automatic recovery actions

When a problem is detected, the system automatically executes recovery actions. Examples: player restart, service restart, network reset, software reload or configuration recovery. These actions happen automatically, often within seconds.

Proactive fault detection

SHP detects not only failures but also signals that precede them. For example: increasing memory usage, slowing processes, network instability. This allows the system to act before a screen goes offline.

Continuous optimisation

The platform continuously optimises itself based on operational data, resulting in improved system stability, more efficient resource allocation and fewer disruptions. The network remains structurally more stable.

The benefits of Self-Healing Digital Signage

With SHP, organizations get a Digital Signage network that maintains itself.

Higher uptime

Screens remain operational longer.

Faster recovery

Many incidents are resolved automatically.

Lower maintenance costs

Fewer on-site interventions.

Better performance

Systems run more stable.

Reduced operational pressure

IT teams spend less time on manual incident handling.

Scales without complexity

Designed for networks with hundreds or thousands of screens.

SHP as part of the DooH infrastructure

The Self-Healing Platform works closely with DooH’s technical infrastructure. In combination with Safe & Secure Remote Management (SSRM), it forms a powerful management platform.

SELF-HEALING PLATFORM

Automatic stability & recovery

SHP provides automatic stability and recovery. The intelligence layer that keeps the infrastructure stable and allows Digital Signage networks to scale without increasing management complexity.

SSRM

Secure remote control

SSRM provides secure remote control. Together with SHP forming the technical foundation of reliable Digital Signage networks. Read more.

Who is SHP for?

SHP is designed for organisations where a stable screen network directly supports business continuity.

Retail chains

Quick service restaurants

Airports

Public transport

Corporate communication networks

Retail media networks

The role of SHP within the DooH network strategy

Within DooH’s growth strategy, a homogeneous network architecture is key.

This means:

standardized hardware
uniform software
centralized monitoring
automatic stability

SHP acts as the intelligence layer that keeps this infrastructure stable. This allows Digital Signage networks to scale without increasing management complexity.

PLAN A CONVERSATION ABOUT THE SELF-HEALING PLATFORM

Want to know how the Self-Healing Platform can make your Digital Signage network more stable and reduce downtime?

Plan a meeting with a DooH specialist

Request the technical specifications of SHP

FAQs

What does Self-Healing Platform mean?

A Self-Healing Platform is a system that automatically detects errors and restores itself without manual intervention.

How does SHP increase Digital Signage uptime?

Through automated recovery actions such as restarting players or restoring network connections, many issues are resolved within seconds.

Does SHP work with remote management?

Yes. SHP works together with Safe & Secure Remote Management (SSRM) for full network monitoring and control.

Does SHP reduce service costs?

Yes. Many issues are resolved automatically, reducing the need for service visits.

Is SHP suitable for large screen networks?

Yes. The platform is designed for large-scale Digital Signage networks with hundreds or thousands of screens.

NOC (Network Operations Center)

Within our NOC (Network Operations Center), SSRM (Safe & Secure Remote Management) and SHP (Self-Healing Platform) form the backbone of a fully integrated service ecosystem that is directly connected to our Customer Service Desk. The NOC continuously monitors all connected devices and infrastructure at firmware level, detecting anomalies in real time and either resolving them automatically through the self-healing capabilities of SHP or escalating them into structured service tickets. These tickets are seamlessly routed to the Customer Service Desk, where incidents, maintenance actions, and client requests are managed with full transparency and traceability. This closed-loop system ensures that every signal from the network translates into actionable service, resulting in faster resolution times, minimal downtime, and a consistently high level of operational reliability for our clients.